This Privacy Policy explains how we, Teri and Yahel, under our legal business entities "Teri Holland Co. and Demeter Consulting Inc.", collect, use, and disclose your personal information when you visit www.teriandyahel.ca.

 

We are committed to transparency regarding the data we collect and how it is used for our business coaching, workshops, and marketing efforts.

 

1. Information Collected Directly From You

We collect personal information that you voluntarily provide when you use our contact forms or reach out to us via email. This information typically includes:

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• Identification and Contact Data: Your name, email address, and phone number.

• Inquiry Content: Any specific business challenges or goals you describe in your message.

 

2. Analytical and Automated Information Collection

When you browse our website, we automatically collect technical information to improve user experience and analyze site performance. This includes:

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• Log Files: Your IP address, browser type, internet service provider, and time stamps.

• Cookies and Tracking Technologies: We use cookies to understand how you interact with our content and to remember your preferences.

 

3. Advertising and Remarketing

We use third-party advertising services, including Google Ads and Social Media platforms (such as Meta and LinkedIn), to reach potential clients.

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• Tracking Pixels: Our website utilizes tracking pixels. These are small pieces of code provided by ad platforms that allow us to track the effectiveness of our ads and build "remarketing" audiences.

• Tailored Ads: This means that after visiting our site, you may see our advertisements on other websites or social media feeds.

• Opt-Out: You can opt out of targeted advertising through your browser settings or by using the Digital Advertising Alliance of Canada’s opt-out tool.

 

4. Third-Party Payment Processing

We do not collect, process, or store your credit card or bank account details. All financial transactions for workshops, networking events, or coaching are handled through secure third-party payment processors (Kajabi Secured Payments).

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When you make a purchase, you are providing your payment information directly to that third party. Their use of your personal information is governed by their own privacy policies.

 

5. How We Use Your Data

We use the information we collect to:

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• Respond to your inquiries and provide coaching services.

• Coordinate attendance for workshops and networking events.

• Analyze website traffic to improve our offerings.

• Deliver relevant advertisements and marketing communications (where permitted by law).

 

6. Disclosure of Information

We do not sell your personal information. We only share data with service providers who assist us in operating our website and conducting our business, such as:

 

• Analytics Providers: Such as Google Analytics.

• Marketing Platforms: To manage our email lists and advertising campaigns.

• Legal Requirements: We may disclose information if required to do so by law or in response to a valid request by public authorities.

 

7. Data Storage and Security

Your data is stored securely and is only accessible by authorized personnel. Because we use third-party tools for analytics and marketing, your data may be processed on servers located outside of Canada, including in the United States. By using our site, you acknowledge this cross-border transfer.

 

8. Your Rights and Access

Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:

 

• Request access to the personal information we hold about you.

• Request that we correct any inaccuracies in your data.

• Withdraw your consent to our use of your data at any time (subject to legal or contractual restrictions).

 

9. Contact Our Privacy Representative

To exercise your rights or ask questions about our privacy practices, contact us here.